This section describes Country Floor's privacy policy (the "Privacy Policy" or "Policy") with regard to information collected from visitors to our website at www.countryfloors.com (the "Website"). Please read this information carefully before accessing any part of our Website. 

This Privacy Policy was first published on September 27, 2004 and last amended on September 27, 2004 .

We recognize and respect the privacy of visitors to our Website, and we do not collect any personally identifiable information (hereinafter referred to as "personal information") from visitors except as stated in this Privacy Policy.  Personal information means information such as your name, address, phone number, or email address, that allows us to identify your personally. We are providing this Policy to better explain our online information practices and the way we may collect and use information from you, so your privacy may be better protected.

The primary purpose of this Website is to provide information concerning our products and services, to allow visitors to request further information, and to provide services to our customers. There are several areas within the Website where you may voluntarily provide personal information, such as by submitting an online information request form, or by registering to receive additional information or services. The following describes how that information is used, and who has access to the information.

What Personal Information May Be Collected
Our Website provides visitors with several online forms which the visitor can use to request information about the company and our products, and to contact sales & design consultants. In order for us to respond to your request, we do ask you for certain personal information on the online form. The use of these online forms is completely voluntary. Visitors to the Website may navigate the entire Website without using any of these features or providing any information.

We may collect and store any information you enter on our Website or provide us offline during contacts we have with you, including any of the following:  your first and last name, home or other physical address, e-mail address, telephone number, credit card information, and birth date.  This information may also be collected from visitors in the following ways:

REGISTRATION FORMS – If you register for the Website, or for specific information or events on various areas of the Website, we will generally ask you to provide contact information.  You may visit our site without registering.

ORDER FORMS – Some areas of our site will allow you to order products or services, whether or not for a fee.  In connection with these transactions, we collect all data necessary to complete the transaction that is furnished by you. 

SURVEYS – From time to time, you may be asked to complete survey questions that appear on the Website.

EMPLOYMENT APPLICATIONS - You may use the Website to submit information related to job opportunities with Country Floors, Inc. or Country Floors ( Canada ), Inc.    Please note that your submission of pre-employment information may be further governed by specific requests or provisions that appear in the Career Opportunities section of our Website. 

E-MAIL – You may also have an opportunity to communicate with us by e-mail.  Your may also choose to provide your email address to receive communications from us or third parties.

IP ADDRESS – In some instances, we may also automatically collect the IP address of your individual computer and store this address in a personally identifiable form.

How Personal Information Is Used or Shared
Your personal information, if submitted to us, may be used by our internal staff for the purpose of fulfilling orders, and providing customer service.  We may also use your email or physical address for the purpose of sending you newsletters or other written materials, subject to your ability to opt out of future mailings as set forth below.   We may share your personal information only with third party e-mail agents and direct mail vendors who may use the information solely for purposes of assisting Country Floors with the foregoing.  We will not otherwise share your personal information with anyone outside of our company.

Country Floors may always use or disclose your personal information: (1) when legally ordered to do so by a lawful subpoena or court order, (2) if you violate or breach an agreement with Country Floors, (3) if we believe you will harm the property or rights of Country Floors or those of its customers, (4) under exigent circumstances to protect the physical safety of Country Floors or its employees, customers, or the general public, or (5) to validate credit/debit card numbers for charging for fee services.

Changes To Your Personal Information & Opt-Outs
You may review and update your personal information at any time.  If your personal information changes, or if you no longer want us to maintain or use your information, this can be accomplished by contacting Country Floors at (800) 311-9995, or by sending a detailed written request to us at the following address:

Country Floors, Inc.
Attn:  Privacy Department
5670 Wilshire Blvd., Ste. 750
Los Angeles , CA 90036

To opt out of your receipt of future emails, you may also click the unsubscribe link at the bottom of any email correspondence received from Country Floors.

Non-Personal Information Collection and Cookies
The only information we automatically collect and store during your visit to our Website is non-personally identifiable information such as the location of your Internet service provider, Internet protocol address, the browser and type of machine you are using, the Website that referred you to us, the pages you request and the date and time of those requests.

This site may employ the use of cookies at any time. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. You may still use our Website even if you reject the cookie. However, it is possible that some parts of the Website will not function properly if you do so. Cookies may also be used by some of the Websites to which we link.

Links to Other Websites
This Website may contain links to other Websites not operated or controlled by Country Floors. These links are provided as a convenience to the visitors to this Website. Since Country Floors does not operate or control linked Websites, we cannot be responsible for the personal information collection and use policies of linked Websites. Therefore, you should review the privacy policy of linked Websites prior to use or giving personal information.

Storage of Information and Security
Information sent to us is stored as a secured log file housed on the Web, and sent via email to those persons involved in responding to your question, inquiry, or service request.

You should know that information sent over the Internet, whether by email or by using one of our online forms, is not necessarily secure against interception. Therefore, we cannot be responsible for the unauthorized interception of your information. If your communication involves sensitive information, you should send it by fax or postal mail to the number and to the appropriate address posted on this Website.

Changes to this Privacy Policy
We reserve the right to modify our Privacy Policy. Upon any change or update, we will post the  Policy on this Website.  Please revisit our Privacy Policy from time to time for changes and updates.  We will also email a notice of change or update to those individuals who have previously submitted their email address to us, and who have not opted out of our use of their email address for this purpose.

Contacting Us
If you have any questions about our Privacy Policy or about our Website, please contact us at info@countryfloors.com.